The term 'ERH' or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.
The information contained in this website is for general information purposes only. The information is provided by ERH and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of ERH. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, ERH takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Terms & Conditions for Credit Points
- ERH Wallet is a service provided by ERH to facilitate the storage of credits / money you receive from your sales proceeds and refunds for purchases made via bank transfer, cash payment or your ERH Wallet. The sum of this money, minus any transactions, will be reflected as your ERH Wallet balance.
- You are not allowed to transfer funds / credits into cash from your ERH Wallet into any other bank account.
ERH CREDIT REWARD SYSTEM
- Members may earn loyalty points (“ERH Credits”) by buying products on the Site through ERH Authorized Payment Gateway or through participation in other ERH activities as ERH may from time to time determines (“Eligible Activities”) based on the conversion rate determined by ERH in its sole discretion. Generally, ERH Credits will be credited to a Member’s Account (ERH Wallet) upon the completion of a successful transaction or activity approved by ERH. You are eligible to participate in the ERH Credit reward system if you are a Member and your Account does not expressly exclude you from participation.
- Transaction not completed on the Site using ERH Checkout Payment Gateway do not qualify for the ERH Credit reward system. ERH may at its sole discretion exclude categories of items from the ERH Credit reward system.
- ERH Credits has no monetary value, does not constitute your property and cannot be purchased, sold, transferred or redeemed for cash.
- Subject to ERH rules and regulation as determined, varied or modified by ERH from time to time, subject to any cap imposed by ERH at its sole discretion, Member may redeem ERH Credits by sending a request to ERH and use ERH Credits to offset the purchase price of selected items when making purchases on the Site as advised by ERH from time to time. All refunds will be subject to ERH’s Refunds and Return Policy.
- The ERH Credits you redeem will be deducted from your ERH Credits balance. Each ERH Credits may come with an expiry date. Do check your account details on the Site for ERH Credits balances and expiry date.
- From time to time, we may tell you that bonus ERH Credits will be awarded for particular Eligible Activities. This may include but is not limited to purchases you make at participating offers or pursuant to specific promotional offers. We will notify you of the terms of such bonus awards if any from time to time.
- If you have a dispute in relation to the number of ERH Credits which you have been awarded in respect of an Eligible Activity, such a dispute must be made within one (1) month from the date of the Eligible Activity. We may require you to provide evidence to support your claim.
- ERH gives no warranty and accepts no responsibility as to the ultimate tax treatment of ERH Credits. You will need to check with your tax advisor whether receiving ERH Credits affects your tax situation.
- ERH reserves the right to (i) discontinue the ERH Credits Reward System at any time at its sole discretion and (ii) cancel or suspend a Member’s right to participate in ERH Credits Reward System, including the ability to earn and redeem ERH Credits at its sole discretion.
HOW TO EARN & REDEEM ERH CREDITS
- Shop at ERH site and check out using our Authorized Payment Gateways, you will earn 5% of total amount for every successful transactions.
- Participate in our periodical Credit Giveaway campaigns, Extra Credits for Selected items, and many more.
- Each Credit is equivalent to RM1, you can use up to 10% of your credits of the total amount per order.
- The credit can be used at www.erhgroup.com.my with a max 10% off per transaction. For e.g., if you were to purchase a Rm157 product, it'll deduct Rm15.70 from your credit automatically upon checkout. It's not applicable with the use of promo code but its applicable for Promotion Items.