Return & Exchange Policy

You can trust our products. We will gladly accept returns not meeting your expectations within 7 days upon the arrival of goods for refunds or exchanges.

However, returns of goods only at the terms and conditions as below:

  • Product must be in a “new” condition as it was delivered / received. Those that has been opened or used are not acceptable.
  • All attached documents, free samples and any other add-ons must be return along together with the items.
  • Only applicable for registered member.
  • We only do refund to you after received the items/goods in good condition.
#Return OrdersExchange Orders
1st Delivery Charges
(ERH to Your Place)
Do not responsible, you will be charged RM15Do not responsible, you will be charged RM15
Return Delivery Charges (Your Place to ERH)Do not responsibleDo not responsible
Exchange Re-delivery-Free Delivery for East Malaysia order above RM100, West Malaysia order above RM50.
Transaction Fee through iPay88Do not responsible, you will be charged 3%Full Refund
Transaction Fee through PayPalFull RefundFull Refund

Please Login account to manage your Return & Exchange or Contact us.



  • 产品必须在 “新的”状态。那些已被打开或使用过的是不能被接受。
  • 所有随附文件,免费样品以及任何其他附加产品必须连同一起退还。
  • 只适用于注册会员。
  • 收到货物并处于良好状态我们才退还钱给您。
第一次的运费 (ERH到您的地方)不负责, 您将被收取RM15不负责, 您将被收取RM15
退还运费 (您的地方到ERH)不负责不负责
金流费 - iPay88不负责, 您将被收取3%全退款
金流费 - PayPal全退款全退款